With the evolving landscape of cannabis, Treestorx is here to make your journey into the cannabis world smooth, enjoyable, and safe. We connect you to licensed dispensaries in your area, ensuring that your shopping experience is reliable and secure. By creating an account with us, you can easily track your orders, explore a wide selection of products, and enjoy seamless access to the cannabis market—all from the comfort of your home.

Simply enter your location to find nearby dispensaries on our platform. Browse their products, place your order, and choose either delivery or pickup at checkout. We'll take care of the rest!

Yes, Treestorx partners exclusively with licensed dispensaries to ensure that all products meet legal standards and quality requirements.

Setting up your Treestorx account is quick and straightforward. Just follow these steps:
1.Visit www.treestorx.com
2.Tap the three-line menu icon in the upper-right corner and click "Sign Up."
3. Enter your information and click "Create Account."
4. Complete the ID verification process to confirm that you are 21 or older, ensuring compliance with legal regulations.
During this step, you'll undergo age verification using Persona technology, and a Paybotic account will be automatically created for you. If you need further assitance, we're always here to help!

To log in to your Treestorx account:
1. Please go to https://treestorx.com
2. Tap on the three lines in the top corner of the page (menu icon).
3. Click on "Sign In" and enter your account credentials. If you don’t have an account yet, you can easily create one by following the same steps and selecting "Sign Up."

1.Tap on the three lines in the top corner of the page (menu icon).
2. Click on your name to open My Account.
3.Click on the open book icon to view your purchase history.

To leave a review for a dispensary:
1. Tap on the three lines in the top corner of the page (menu icon).
2.Click on your name to go to My Account.
3. Click on the open book icon to view your purchase history.
4. Find the order for which you'd like to leave a review and click on "Add Review."

On the login page, click "Forgot Password" and enter your email. You’ll receive an email with further instructions to reset your password.

To log in to your Treestorx account:
1. Please go to www.treestorx.com.
2. Tap on the three lines in the top corner of the page (menu icon).
3. Click on "Forgot Password"
4. Enter your email adress and press Retrieve Password

To manage your default address on Treestorx:
1. Tap on the three lines in the top corner of the page (menu icon).
2. Click on the location icon.
3. Ensure you have only one default address listed and no duplicates. This helps ensure accurate delivery or pickup for your orders!

If your Paybotic account is not verified:
1. Ensure that your account details are complete and accurate.
2. Double-check that you only have one default address listed in your Treestorx account (no duplicates).
3. If your account remains unverified, please reach out to Paybotic support for assistance with the verification process.

Please select your state to view specific cannabis purchase limits based on local regulations.
New York: In New York, adults aged 21 and over can legally buy up to 3 ounces (85 grams) of cannabis flower and up to 24 grams of cannabis concentrates, such as oils, tinctures, edibles, and vapes, per day.
New Jersey: In New Jersey, adults 21 and older can legally purchase up to 1 ounce (28 grams) of cannabis flower, or its equivalent in other forms, per transaction.
CT: In Connecticut, adults 21 and older can legally purchase up to 1.5 ounces of cannabis flower, or an equivalent amount of cannabis products, per day.

To place an order with Treestorx, follow these steps:
1. Sign In: Go to our website and sign in to your account. If you don’t have an account yet, you’ll need to create one.
2. Browse Products: Once you’re signed in, browse through our selection of products from licensed dispensaries in your area.
3. Add to Cart: When you find items you want to purchase, add them to your cart by clicking the "Add to Cart" button.
4. Review and Checkout: When you’re ready, review your cart to ensure everything is correct. Proceed to checkout to finalize your order.
5. Choose Delivery or Pickup: Select your preferred delivery or pickup option, and provide any necessary details.
6. Complete Order: Follow the prompts to complete your order. You’ll receive a confirmation once everything is processed. If you have any issues or need assistance, our customer service team is here to help! Please visit the Help Center in My Account.

After placing your order, you'll be redirected to a receipt page and receive a confirmation email. From there, simply sit back and relax as your product is prepared and delivered right to your door.

Delivery times can vary based on distance, traffic, and weather conditions but we strive to get it delivered quickly as possible.

When your product arrives, you'll need to provide the driver with a confirmation code to complete the delivery. Make sure to have the code ready to ensure a smooth and timely handoff."

We currently deliver to the following areas:
New York: Manhattan, Queens, Brooklyn, Staten Island, and the Bronx
New Jersey: Essex, Hudson, Bergen, and Middlesex counties

No, there is no minimum order amount required on Treestorx. You can place an order for any amount you choose!

Our delivery hours depend on the dispensary's hours of operation. You can check each dispensary's business hours on our platform when placing your order. Deliveries are made during those times to ensure timely and reliable service.

For driver security, real-time tracking isn't available. However, you'll be notified when the driver arrives with your delivery, ensuring you’re ready to receive your order promptly.

Absolutely! We're thrilled to offer same-day delivery for many of our orders. Just place your order, and we'll get it to you as quickly as possible!

Yes, there are delivery fees! It's just $5 for the first 5 miles, and a per mile fee after that. We strive to keep our delivery fees affordable while providing fast and reliable service!

No, we are an on-demand delivery service and currently do not offer scheduled deliveries. Your order will be delivered as soon as possible after it’s placed.

We prioritize your privacy and security by using advanced technology to protect your personal and payment information. Our delivery partners handle orders discreetly, and we use multiple code confirmations for authentication to ensure a secure delivery process.

We partner with Paybotic Financial for payments. To complete your order, you must connect your bank account through our secure payment gateway. Your order cannot be processed until this step is completed.

Yes! All Treestorx members receive cashback on every order, along with exclusive promotions and discounts from dispensaries and brands, where permitted by law.

Return and exchange policies vary by dispensary. Please contact the dispensary directly if you have any issues with your order.

When setting up your profile, you’ll be guided to upload your ID and complete a face recognition process to verify your age and identity. This ensures that only individuals 21 and older, in accordance with federal and state laws, can use our services.

Yes, all products available through Treestorx are sold by licensed dispensaries, which means they are lab tested and certified. We work exclusively with licensed dispensaries to ensure you receive only the safest and highest-quality products.

You can reach our customer support by visiting the Help Center page in "My Account." Make sure you are signed in, then follow these steps:
1. Tap on the three lines in the top corner of the page (menu icon).
2. Click on the person icon with your name.
3. Select the "?" icon to access the Help Center. Our support team will be happy to assist you!

No, once an order is placed, it cannot be changed or canceled. Please double-check your order before confirming to ensure everything is correct.

Yes, we deliver to both apartment buildings and gated communities! Just make sure to provide clear instructions and access details when placing your order to ensure a smooth delivery.

Yes, you can add special delivery instructions in the “Delivery Instructions” section when placing your order. Be sure to let us know any specific details or access information to ensure a smooth delivery.

If you experience any issues with your order, please contact our customer support team or the dispensary directly. We are here to help resolve any concerns.

Yes, Treestorx uses secure technology to ensure your personal and payment information is protected. We also only work with licensed dispensaries to ensure product safety and legality.

Yes, we offer in-store pickup! Simply choose the pickup option when placing your order. You’ll receive an email notification letting you know when your order is ready for pickup.

Due to federal regulations, we are unable to deliver to federal lands such as parks, beaches, community centers, places of worship, schools, and military bases.

For delivery orders, we generally offer same-day delivery. For in-store pickup, you have the option to schedule pickup for either the same day or the following day.

No, the order must be received by the person who placed it. Our systems ensure age and ID verification from the time you create your account to prevent any fraud and ensure compliance with legal requirements. This means that only you can receive your order to maintain security and verify identity.

No, we don’t operate our own dispensary. Instead, we partner with licensed dispensaries to help them reach more customers in their area. Our platform connects you with these dispensaries, providing a convenient way to purchase products and access delivery or pickup options.

Add Items to Cart: After adding items to your cart, click on the cart icon to start the checkout process.
Enter Information: Provide your delivery address, payment details, and tip amount.
Confirm Order: Click on "Confirm Order" to proceed.
Complete Verification: You will undergo a two-step verification
process: First, you’ll receive an SMS with an authorization code. Enter this code and click on "Place Order." Next, sign in to Paybotic and enter another SMS authorization code. Your order details will appear, and you’ll select your bank. Click on "Pay Now" and then "Confirm Payment."
Receive Receipt: After completing the verification, wait for your receipt to appear. Be patient as it may take a moment to generate.

Treestorx can deliver to any residential or commercial property, including hotels, restaurants, and nightclubs.

Due to federal regulations, we are unable to deliver to federal lands such as parks, beaches, community centers, places of worship, schools, and military bases.

We accept state issued driver’s licenses, active military cards, and both domestic and international passports.

Cannabis purchases are subject to local, state, and excise taxes. All applicable taxes will be reflected on your receipt at checkout.

No, deliveries cannot be made to anyone inside a motor vehicle.

Unfortunately cannabis is still federally illegal, and therefore we’re unable to deliver by mail.

No, we are an adult-use cannabis platform, so a medical card is not required to make a purchase.

Not yet! We're working on it, but for now, you can place orders on our website www.treestorx.com

Yes, Treestorx operates in compliance with all state and local cannabis laws. We only partner with licensed dispensaries, and all orders must adhere to the legal limits and regulations of the region.

Yes, but please use responsibly. These products are for adults 21 and older only. Always keep them out of the reach of children.